Shipping Policy

Introduction

Gorika is a Software as a Service (SaaS) application focused on providing AI-powered educational services. As a digital service provider, Gorika does not ship physical goods. This shipping policy outlines the details of subscription activation and service delivery.

Subscription Activation

  1. Immediate Activation: Upon successful payment confirmation, your Gorika subscription is activated immediately. You will receive an email confirmation with your login details and access instructions within a few minutes.

  2. Access to Services: Once your subscription is activated, you can log in to the Gorika platform using the provided credentials. All features, including AI-powered teaching, revision systems, and interactive quizzes, will be available immediately.

Delivery Details

  1. Digital Delivery: All services provided by Gorika are delivered digitally. There are no physical products shipped. You can access all features and services through the Gorika web or mobile application.

  2. Account Setup: During the initial setup, you will be guided through the process of setting up your account and personalizing your learning experience. Support is available 24/7 should you need assistance.

Customer Support

  1. 24/7 Support: Gorika offers round-the-clock customer support to ensure you have a seamless experience. If you encounter any issues during or after subscription activation, our support team is available to assist you via email, chat, or phone.

  2. Help Center: Our comprehensive help center provides articles, guides, and FAQs to help you make the most of Gorika’s features.

Refund Policy

  1. Money-Back Guarantee: Gorika offers a 30-day money-back guarantee. If you are not satisfied with our services within the first 30 days, you can request a full refund, no questions asked.

Contact Information

For any questions or concerns regarding your subscription or this policy, please contact us at:

Thank you for choosing Gorika. We are committed to providing you with an exceptional learning experience.